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A&A The Shop

4.7

Jarame Mitchell

19:57 14 Nov 16

Zack was really helpful, informative and explained everything in pretty good detail. Answered all our questions.. They got our car in quicker than we expected and rebuilt the engine plus some other work in roughly a week.. Could of been a few days less once the work started.. Anyway zack called and kept us informed of the progress and checked on any additional work before doing it. Fast, and friendly with a good 36 month or 36,000 mile warranty.. Just picked the car up today and it's driving and sounding really good. Thank you all over there at A&aread more

Jenn L.

18:43 02 Sep 16

The customer service here is great. Dexter and Alex were fantastic. I took my car in twice to get it looked at and they got it repaired on the same days. I am very thankful for all that you guys have done. If you have a Subaru, I suggest that you take your car here and trust these guys. DO NOT TAKE IT TO THE DEALERSHIP! Plus A & A has the best warranty on parts! Again, thank you!read more

Carl Olson

17:50 24 Dec 16

Knowledgeable staff and good prices. Honest about their work

Jerry Fetta

02:26 25 Jan 17

If you need an excellent group of auto mechanic professionals, these are your guys!

Sharon Palmisano

00:56 13 Apr 17

I have used A&A for many years and have always been pleased. But today it was outstanding. I have been having problems with my headlights going out. The last one was replaced just three months ago and now they were both out. I took it in to get new bulbs installed and when I went to pick it up the balance was "0". No charge!! How many shops would do that? More likely, they would blame the bulbs as being defective. So nice when you have a great, honest auto repair shopread more

Scott Thomas

23:39 26 Jun 17

A great option for your Subaru. We've trusted two of our cars here over the years. Reliable & honest service.

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02:48 22 Jul 17

So I used to work here and recommend this shop to every Subaru owner I meet. Quick, courteous, professional, and affordable. Very honest folks.

R K Nibbe

04:58 29 Jul 17

Professional. Excellent mechanics. Reasonable prices for all vehicle services.

Kevin Pathmann

01:25 27 Nov 17

Great service. Hands down the best Subaru shop in Alaska.

Merrik Brown

19:11 23 Mar 18

I brought my newly-bought used car in thinking that it only needed a ball joint replaced - after an inspection it turned out that there were a lot of issues that needed to be resolved to make my Subaru Outback safe to drive. The staff were incredibly friendly and understanding about my frustration with all of the unforeseen issues with this vehicle, and continued fixing my car until it was good to go, even comping me for a ball joint they replaced that wasn't the main issue. I was worried that because I don't know a lot about cars that I'd be taken advantage of, but they explained what needed fixed and why it needed fixed. They communicated with me with every thing that came up, and I will definitely be going back with any problems I have. I could not recommend them more.read more

Aileen Cole

21:16 09 Nov 18

I was having some mysterious issues with my subaru and I called around and was told no one could get me in for 2 weeks. I called up A&A and they asked me to come in and in the end, it took them about 15 minutes to fix a simple but extremely important car part. I could not be more grateful for them and plan to take my car here in the future!read more

Catherine Curtis

02:05 27 Dec 18

Once again, A&A has made sure my car was in good shape for a road trip. Whether a multi-day drive down the Al-Can or multi-hour drive in state, you have made sure my '99 Subaru was good to go every time. With your guidance on system and tires this week I felt confident for my trip north. All went great. Also, kudos for the shuttle, which makes it really convenient to get work done in a timely way. Thank you again!read more

Deborah Chambers

23:51 27 Dec 18

I can’t believe I’ve never left a review. However this is the best subie car shop in town! These guys are honest, sincere, and MOST importantly know their stuff. They have excellent customer service and communicative about what your car needs, will need, and any other factory recalls. Best shop in town!!!read more

Tina Tomsen

23:39 02 Jan 19

They gave me advice over the phone that cured the problem (vibration caused by ice in the wheel wells), so I only needed an oil change. And they cleaned the outside of the car too! I love my Subaru, and this shop is part of why I keep buying Subies.

chris sitbon

00:46 27 Dec 18

A&A has been my shop of choice through my last three Subaru's. I traded in my first Subaru and the next two are still zipping along. A&A personnel have always been honest, friendly and efficient.

Barbs Herbst

01:49 18 Jan 19

We have been using A & A for all of our Subaru needs for about 5 years now. I love that I can always trust them to be honest about what needs done. They are also excellent and getting things done in a timely matter as well. I also appreciate that they prioritize the things that need to be done so that I know what is urgent and what can wait.read more

Chuck Livers

17:19 22 Jan 19

AS ALWAYS-- great service, friendly staff, quick to get appointment, and peace of mind knowing I can TRUST A & A to be fair, honest, and thorough! Thank you! Joan Stassel

Kelly Allen

06:35 23 Jan 19

As a female who doesn’t know much about engines, I appreciate that A&A has ALWAYS given me the most honest breakdown - reviewing my options with me before doing any costly work. Telling me what’s necessary, and what work can wait. Today I had a brake inspection and the repairs were going to cost $500 w/ my oil change. I told them right now I can’t afford that fix... and when I get paid I can come back and get my pads/rotors replaced and until then I just won’t drive it. When I showed up to pick up my car and pay for the diagnosis ($55) and the oil change ($50ish), he presented me with a bill that totaled to $0. They had comped my diagnosis and had bumped up my free oil change (which would have been my next). It was such a kind gesture - I truly appreciate them. They are the most honest and reliable shop, I’ll be a forever customer!!read more

Dan Heath

20:31 28 Jan 19

I’ve used this shop for years and have always been treated well. Dexter has always been honest and straightforward about repairs needed. Highly recommend this shop.

Ann Wilkinson

22:14 04 Mar 19

I have been taking my car to A&A for several years and am always grateful to the person who referred them to me. The staff is knowledgeable, skilled, and helpful. They have proven themselves to be trustworthy and thoughtful. I have never had any cause for complaint. Even the waiting area is pleasant. I strongly advise any Subaru owner to take advantage of this wonderful resource.read more

barbarareilly131

02:51 06 Mar 19

I called and made an appointment for a Saturday morning, (on short notice) to change to my winter tires. The Shop made it happen during a time I wanted. When I arrived, I was cordially greeted and Alex knew exactly what I was there for. Other services were offered to me (inspect the car, change the oil), which I declined. All personnel were friendly, professional, and knowledgeable. I listen to phone conversations and everyone was treated with respect and dignity and provided detailed information regarding their situation, including estimated time and cost. Technical familiarity with each persons' car was demonstrated. I highly recommend The Shop for Subaru owners and would take my car no where else. The Shop is technically expert and honest.read more

Christine Dittrich

22:30 11 Mar 19

Love A&A The Shop! They always treat me right, and I know I can trust them. Their prices are fair and reasonable, they don’t try and up sell you, they stand by their work, and I feel like they are old friends. I’ve been going there for over 20 years.

Kay Gajewski

04:25 12 Mar 19

Over the course of several years I have chosen A&A The Shop to service my suburbs. I have consistently been satisfied with the courtesy and honesty of the service providers, but also the care of my vehicles. I am told weather something needs to be dealt with in the near future or soon. I even have pulled into the yard a few times to question about how something in the car operates only to have Dexter go to the car and show me. Thank you.read more

Carole Marvel

19:33 01 Apr 19

Excellent service. I had a difficult repair job that involved a warranty company and A&A The Shop went above and beyond in helping me get the work completed. They are by far the best repair shop I have ever used. Friendly service and kind, “down-home” folks. Highly recommend! The absolute best service in Anchorage.read more

Brian Braeutigam

00:59 19 Apr 19

A&A Subaru fixed a complicated issue with my car and they did it on time and under the quoted price. Everyone on the staff was very friendly and knowledgeable. This is a top-notch shop!

Marion V

03:57 23 Apr 19

A&A reliably let's me know when it's time to have a check-up. They fit me in, drive me to and fro, and give me a heads up on what will need attention in the future. Their rates are considerably better than those of the dealer, and so far all that they've fixed has solved problems and stayed fixed. Thanks for that. Great work.read more

Karen Clark

12:27 11 Jun 19

Love A&A The Shop! Don't trust anyone else with my Subaru. They are friendly, helpful and will explaine what's going on so that you can understand. Awesome people. Awesome service.

Next Reviews

Monday	7:00 AM - 5:30 PM
Tuesday	7:00 AM - 5:30 PM
Wednesday	7:00 AM - 5:30 PM
Thursday	7:00 AM - 5:30 PM
Friday	7:00 AM - 5:30 PM
Saturday	7:00 AM - 5:30 PM

Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM

Professional Auto Repair Solutions

Authorized Mitsubishi Service Center

Anchorage & Eagle River Locations

Voted Best Shop in Anchorage

Locally Owned & Operated

Anchorage Location

Eagle River Location