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Over 30 Years of service to the Anchorage Metro Area!

Customer Testimonials

A&A The Shop IconA&A The Shop

4.8 729 reviews

  • Avatar wrick luv ★★★★★ 3 months ago
    A&A the shop is most awesome, yet unfortunately my Subaru is not!Through out the last 8 years or so Ive had much help from them with the great repair service they provide and big knowledge of Subaru vehicles. Dexter and the whole staff. Are friendly & courteous people!I was around few times in the earliest days of the once tiny shop’s beginnings sometime in the mid 90’s if I'm correct with my time line. Ive seen them grow & expand into a very awesome shop! Kudos! I would & will go nowhere else to get help & care with any Subaru(s) i own & have owned!
  • Avatar Jonathan Earley ★★★★ 2 months ago
    Great atmosphere, great price, great people! Best AK shop I've found in 12 years! They're awesome! Was going for 5 stars but they gave me conventional oil in my turbocharged car. I always run synthetic since I've had it. I didn't mention it so it's on me too, I'm just accustomed to being asked. Regular or synthetic?
  • Avatar Joshua ★★★★★ 3 weeks ago
    They provide excellent auto repair. Amazing customer service. One of the few trustworthy, reliable and great automotive shops in Alaska. The only place I take my vehicle now.A and A The Shop goes above and beyond to give the best to their customers, as I've discovered over the past two years.
  • Avatar Cheryl Bridge ★★★★★ 3 weeks ago
    When Check Engine and 2 other lights came on during busy tire change over Saturday they squeezed me in between appointments. The situation was critical and parts were ordered and repairs completed same day. Professional service. Would highly recommend them
  • Avatar A. Redyns ★★★★★ a month ago
    I started coming here because the regular subaru dealership really got under my skin (I made an appointment and only found out the day of that for them an appointment means sometime in the next 1-2 business days also no rental vehicles or transportation). A&A has far exceeded my expectations in this regard. They have a shuttle if needed and staff are always helpful! As long as I have my subaru I will stick with these guys!
  • Avatar Reverse Entity ★★★★★ 2 weeks ago
    Dexter was very pleasant fellow while I was there for an oil change and inspection. They didn't find anything wrong and the only thing he suggested (other than get major maintenance at 30k miles) is to just drive it more. I'm certainly going to get my next maintenance and repairs here.
  • Avatar Jack Winford ★★★★★ 3 months ago
    Fast and reliable. They’ve fixed my headlight, changed the oil a few times, and done lots of other work on my Subaru. Plus, the lobby is cozy.
  • Avatar James Snoderly ★★★★★ a month ago
    As always, my service at A&A The Shop was quick and reasonably priced. Service personnel were courteous and friendly. A pleasure doing business with you.
  • Avatar Pamela Light ★★★★★ 3 months ago
    The two men at the front desk were the most helpful, caring people we have come across! When the car we took in for a pre-inspection did not turn out very well, they went way overboard to try to help us find another option. I was so impressed with this shop and the people.
  • Avatar Mark Graham ★★★★★ 3 months ago
    Great shop. James is really sharp mechanic. Highly recommend this shop for your Toyota. They also did great work for my daughters Subaru
  • Avatar Jennifer Kelly ★★★★★ 4 months ago
    Taking my car to A&A feels as personal and friendly as taking my dog to the local vet. They are always glad to see me. Their estimates are accurate, and they try to save me money when something is not needed after all. This is the second Subaru I’ve been taking to A&A. Much preferred over the dealership; as long as I own a Subaru I am confident that A&A provides the best possible care.
  • Avatar Alexandra Sonnabend ★★★★★ 3 months ago
    Incredible service, friendly staff, was miraculously able to arrange same-day service for my vehicle. Very reasonable pricing, high quality work. I’ll be back!
  • Avatar Gayle ★★★★★ 8 months ago
    Great service! I love that you can put a request for the date and time on their website! The prices have gone up since bringing my Subaru there in the early 2000s but to be expected. Service is still great.
  • Avatar Jeannie Berres ★★★★★ 5 months ago
    Dexter was able to get my car in the same day I called. I feel I was treated with honesty and respect. All is well with my trusty Subaru!
  • Avatar Samantha Hoskins ★★★★★ 9 months ago
    This is an excellent Subaru repair place. The service is always friendly and my vehicle has been running strong with them. I drive frequently throughout the state and rely on my vehicle to be safe & reliable at all times. I will continue using them in the future unless they significantly change.

A&A, The Shop is an independently owned and operated facility and is not affiliated with Subaru of America, Inc., Fuji Heavy Industries, Ltd., or Toyota Motor Corporation
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