I had a great first time experience with A&A. Just had an oil change on my 4Runner and waited for servicing which went super fast. They have a great deal online for 1st time customers and have a punch card for oil changes. I am definitely going here over the dealership from now on.
For Subaru service, these guys are great. I had taken my car to another shop (no solid diagnosis) and called the dealer, and both failed to tell me about an open recall for my vehicle...the shop wanted me to change the sparkplugs for $400, and the dealer wanted me to spend $200 for diagnostics. While I was speaking with Dexter at A&A, he was aware of the recall off the top of his head, and looked up my vehicle while they were on the phone. And bc it’s a manufacturer recall, A&A couldn’t even make money off this! Great service, great knowledge - this is the kind of shop you want to work with! Hats off to Dexter.
Such a great shop. I bring my 2020 Tacoma here that has some lift and other modifications, and they take care of everything very well. Super down to earth people and good at helping educate me I was nervous moving up to AK to find a shop that wouldn't screw me over and I'm super thankful someone referred me here.
Have you ever had a moment where you did the dumbest thing you could ever do?? Like jumping your car incorrectly and frying not just your battery but also multiple components in your vehicle?Well I have, and A&A the shop not only fixed my car in a timely manner but they also didn’t make me feel like a total idiot for using jumper cables incorrectly.Fair prices, honest work, done fast!
Have been going here for a few years and the staff is always great! Service is high quality and I've had minimal, if any, issues with my car after appointments. I've recently utilized the shuttle and that was super reliable and easy to use. Highly recommend you take your Subaru here!
These folks are always so personal, and do their work professionally every time! Whether I stop in for a few minutes to ask about a problem, have a simple fix, or have to leave car there for several days, the service is always excellent. Over the years, I’ve done a lot of comparison between their work and the Subie desler, and they have always been the best. On top of that, their prices were significantly less. Trust them!
I had to have my sparkplug replaced and the valve gasket cover replaced, A&A The Shop was able to get my car in for repairs quickly. The staff was very polite and professional. I'll be bringing my car back for future repairs and maintenance.
A&A_THE_SHOP telegram service page =@AUTO_REPAIR_SHOP_2011BOTCalled them about a minor problem and they got me in the next few hours,after fixing my appointment, They are always friendly, helpful and knowledgeable! They did a great job with my car! Super fast turnaround time, excellent communication. Thanks for the exceptional work! As always A&A_THE_SHOP never disappoints. Excellent customer service! The staff are courteous, gives care and very knowledgeable. I will always go and recommend A&A_THE_SHOP for all Subaru preventative maintenance and other car's A&A_THE_SHOP you're the best in the arena
I have to say they lived up to their reputation around town. I am a mechanic. And all my mechanic friends told me that A&A was the only place to go if you own a subaru. Well, I'm impressed. And, being a mechanic, I'm usually a little critical of repair shops. But these guys are first class. My daughter's Subaru clutch throwout bearing went out. So it required a full clutch job. The staff is professional. The mechanics are good. But most importantly they were honest with me. The pricing was fair. The turnaround on the car was incredible. But most importantly little things that you notice. Like they didn't try to upsell me on something I didn't need. I asked them if the standard OEM equipment was sufficient or if I needed to upgrade anything. They told me that the standard OEM is just fine. I gave them an open book to add any other parts they wanted to in case they found something else wrong when they got inside. That was after a feeling them out and feeling they were and honest shop. Guess what? No added parts. They just did the clutch job with standard OEM equipment for the price they said they were going to and the thing was ready the next day. It is pretty easy to develop a loyal following. Just do good work and be honest with your customers. They are all of this. As a mechanic I get tired of working on my own stuff and many times wish I could find a good shop to outsource to. Well, this is my shop. I own six vehicles, 11 snow machines, and five four wheelers. So I'm always working on something. I might trade a couple of my vehicles out for a couple more Subarus and just let A&A do all my maintenance. I don't mind paying to have the work done as long as someone will do the job for a fair price. I feel like these guys are both of that. And I'm impressed with Subarus product as well. Thank you for a job well done!
Was able to schedule my car within a few days. The gentlemen at the counter were professional and friendly. Some of the service cost are cheaper than Subaru Continental. The work was done on time. I will definitely take my Subaru back there.
A&A, The Shop is an independently owned and operated facility and is not affiliated with Subaru of America, Inc., Fuji Heavy Industries, Ltd., or Toyota Motor Corporation
