Dexter was very pleasant fellow while I was there for an oil change and inspection. They didn't find anything wrong and the only thing he suggested (other than get major maintenance at 30k miles) is to just drive it more. I'm certainly going to get my next maintenance and repairs here.
When Check Engine and 2 other lights came on during busy tire change over Saturday they squeezed me in between appointments. The situation was critical and parts were ordered and repairs completed same day. Professional service. Would highly recommend them
They provide excellent auto repair. Amazing customer service. One of the few trustworthy, reliable and great automotive shops in Alaska. The only place I take my vehicle now.A and A The Shop goes above and beyond to give the best to their customers, as I've discovered over the past two years.
I started coming here because the regular subaru dealership really got under my skin (I made an appointment and only found out the day of that for them an appointment means sometime in the next 1-2 business days also no rental vehicles or transportation). A&A has far exceeded my expectations in this regard. They have a shuttle if needed and staff are always helpful! As long as I have my subaru I will stick with these guys!
As always, my service at A&A The Shop was quick and reasonably priced. Service personnel were courteous and friendly. A pleasure doing business with you.
Great atmosphere, great price, great people! Best AK shop I've found in 12 years! They're awesome! Was going for 5 stars but they gave me conventional oil in my turbocharged car. I always run synthetic since I've had it. I didn't mention it so it's on me too, I'm just accustomed to being asked. Regular or synthetic?
The two men at the front desk were the most helpful, caring people we have come across! When the car we took in for a pre-inspection did not turn out very well, they went way overboard to try to help us find another option. I was so impressed with this shop and the people.
A&A the shop is most awesome, yet unfortunately my Subaru is not!Through out the last 8 years or so Ive had much help from them with the great repair service they provide and big knowledge of Subaru vehicles. Dexter and the whole staff. Are friendly & courteous people!I was around few times in the earliest days of the once tiny shop’s beginnings sometime in the mid 90’s if I'm correct with my time line. Ive seen them grow & expand into a very awesome shop! Kudos! I would & will go nowhere else to get help & care with any Subaru(s) i own & have owned!
A&A, The Shop is an independently owned and operated facility and is not affiliated with Subaru of America, Inc., Fuji Heavy Industries, Ltd., or Toyota Motor Corporation
