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Over 30 Years of service to the Anchorage Metro Area!

Customer Testimonials

A&A The Shop IconA&A The Shop

4.8 736 reviews

  • Avatar wrick luv ★★★★★ 3 months ago
    A&A the shop is most awesome, yet unfortunately my Subaru is not!Through out the last 8 years or so Ive had much help from them with the great repair service they provide and big knowledge of Subaru vehicles. Dexter and the whole staff. Are friendly & courteous people!I was around few times in the earliest days of the once tiny shop’s beginnings sometime in the mid 90’s if I'm correct with my time line. Ive seen them grow & expand into a very awesome shop! Kudos! I would & will go nowhere else to get help & care with any Subaru(s) i own & have owned!
  • Avatar Leah Wolter ★★★★★ 2 weeks ago
    Fast and timely service. I got my rear brakes and rotors replaced on my Subaru forester, and they said it would take about 2.5 hours. It only took about 2. While the price was high, they had sooner availability than Subaru Continental. As most Alaskans know, functioning brakes are critical in the winter, so I needed to get the issue fixed sooner than later. Subaru Continental quoted me at about $550 to do the work, but the earliest appointment was a month out. A&A quoted me at $850, but could take the appointment within 2 weeks.The service I had was friendly and professional. I will definitely be returning here in the future, and will recommend this shop to friends.
  • Avatar Tucker Owen ★★★★★ 2 weeks ago
    Gave the shop a call and was able to get my car in for work just before the holidays. Dexter worked on my car and had everything I needed taken care of within a few hours. Really great experience and everything is running smooth. Guys at the front desk were personable and walked me through the pricing. Will be back for future repairs/maintenance.
  • Avatar Joshua ★★★★★ a month ago
    They provide excellent auto repair. Amazing customer service. One of the few trustworthy, reliable and great automotive shops in Alaska. The only place I take my vehicle now.A and A The Shop goes above and beyond to give the best to their customers, as I've discovered over the past two years.
  • Avatar L. Sue Maurice ★★★★★ 2 weeks ago
    I called A&A the shop looking for immediate service and they accommodated my request. I live out of town in Seward and was referred to by a friend from Anchorage. I was very happy with the work I had done and will always go back! Very friendly and helpful for Subaru owners and Toyota! TY!
  • Avatar Jonathan Earley ★★★★ 3 months ago
    Great atmosphere, great price, great people! Best AK shop I've found in 12 years! They're awesome! Was going for 5 stars but they gave me conventional oil in my turbocharged car. I always run synthetic since I've had it. I didn't mention it so it's on me too, I'm just accustomed to being asked. Regular or synthetic?
  • Avatar Cheryl Bridge ★★★★★ a month ago
    When Check Engine and 2 other lights came on during busy tire change over Saturday they squeezed me in between appointments. The situation was critical and parts were ordered and repairs completed same day. Professional service. Would highly recommend them
  • Avatar A. Redyns ★★★★★ a month ago
    I started coming here because the regular subaru dealership really got under my skin (I made an appointment and only found out the day of that for them an appointment means sometime in the next 1-2 business days also no rental vehicles or transportation). A&A has far exceeded my expectations in this regard. They have a shuttle if needed and staff are always helpful! As long as I have my subaru I will stick with these guys!
  • Avatar Reverse Entity ★★★★★ a month ago
    Dexter was very pleasant fellow while I was there for an oil change and inspection. They didn't find anything wrong and the only thing he suggested (other than get major maintenance at 30k miles) is to just drive it more. I'm certainly going to get my next maintenance and repairs here.
  • Avatar Jack Winford ★★★★★ 3 months ago
    Fast and reliable. They’ve fixed my headlight, changed the oil a few times, and done lots of other work on my Subaru. Plus, the lobby is cozy.
  • Avatar James Snoderly ★★★★★ a month ago
    As always, my service at A&A The Shop was quick and reasonably priced. Service personnel were courteous and friendly. A pleasure doing business with you.
  • Avatar Pamela Light ★★★★★ 4 months ago
    The two men at the front desk were the most helpful, caring people we have come across! When the car we took in for a pre-inspection did not turn out very well, they went way overboard to try to help us find another option. I was so impressed with this shop and the people.
  • Avatar Mark Graham ★★★★★ 3 months ago
    Great shop. James is really sharp mechanic. Highly recommend this shop for your Toyota. They also did great work for my daughters Subaru
  • Avatar Jennifer Kelly ★★★★★ 4 months ago
    Taking my car to A&A feels as personal and friendly as taking my dog to the local vet. They are always glad to see me. Their estimates are accurate, and they try to save me money when something is not needed after all. This is the second Subaru I’ve been taking to A&A. Much preferred over the dealership; as long as I own a Subaru I am confident that A&A provides the best possible care.
  • Avatar Alexandra Sonnabend ★★★★★ 4 months ago
    Incredible service, friendly staff, was miraculously able to arrange same-day service for my vehicle. Very reasonable pricing, high quality work. I’ll be back!

A&A, The Shop is an independently owned and operated facility and is not affiliated with Subaru of America, Inc., Fuji Heavy Industries, Ltd., or Toyota Motor Corporation
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