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Independent Subaru Service

Welcome to A&A, The Shop, your dealership alternative for auto maintenance, diagnsotic, and repair solutions.

Customer Testimonials

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4.8 387 reviews

  • Avatar Rich Kennedy ★★★★★ a week ago
    It was a pretty major repair job, engine replacement and brake job on my 2004 Outback wagon. I appreciated the effort to keep me informed as the project proceeded! I also appreciate the quality of the service and A&A’s commitment to getting the job done right while meeting my time scale! Thanks!
  • Avatar Nate Laabs ★★★★★ 2 weeks ago
    I was glad to see A & A now offering Toyota service. I brought in my Scion for an oil change and inspection after it’d sat out of commission for about fifteen months. I made an appointment request online and had the vehicle in the shop the next day. The car needs work, no doubt, and they gave me a prioritized list of fixes to help me figure out a starting point. The name of the person who inspected the car was also on the report. I appreciated that. The other customers being helped all seemed familiar with the business and happy with the work, as well. I felt like I was treated with respect and dealt with honestly and I will continue to take my car to A & A to get the fixes they recommended.
  • Avatar Anita Ellsworth ★★★★★ a month ago
    The folks at A&A the shop are awesome! They have taken care of our Subaru cars for a long time. We are always very happy with the work they do. And a big shout out to Dexter who always goes the extra mile for customers! Thank you so much!!!
  • Avatar barbarareilly131 ★★★★★ 3 months ago
    I made an appointment to have the oil changed in out 2017 Forester. A & A sent a reminder message to me the day prior to the appointment. I arrived at the Shop early and A & A was observing safe health measures for Corvid-19. I was really really pleased about that!!! A & A had checked the car over completely and the car had been disinfected!!! I highly recommend The Shop for Subaru owners and would not take my car anywhere else. The Shop is technically expert and honest. They have been my mechanic for over 25 years on three Subaru's. I could go other places, but I don't. Also, I won't! I trust A & A.
  • Avatar Mike Helton ★★★★★ a month ago
    A&A The Shop offers convenient seasonal tire changeover as well as oil changes and minor/major automotive repairs. I find their pricing competitive and their vehicle inspections are both thorough and credible. You may not like the diagnosed repairs but it’s better to know and discuss vehicle deficiencies ahead of breaking down on the road. A&A are straight shooters and I like that. Professional service and good quality at a reasonable price.
  • Avatar Nathan House ★★★★ in the last week
    Transmission repair was done quickly given the circumstances. I managed to get into the anchorage shop since the eagle river one was booked out for a month. Time/cost estimates were accurate and staff were very easy to work with.
  • Avatar Laurie Wright ★★★★★ in the last week
    Really like the shop. Friendly & efficient. Did a good job.
  • Avatar Ben Neff ★★★★ a year ago
    Dexter and all the staff at A & A have been professional and courteous to me and my wife. They are not always the cheapest option, but the stand behind their work, made the process smooth for me, and in my experience will make sure that your car is in good working order in the long term.
  • Avatar Andrea Evans ★★★★★ a year ago
    A&A The Shop is ALWAYS the fastest, most professional, and trustworthy when it comes to maintaining and repairing my AK Subaru!
    Thanks A&A The Shop for keeping my car safe and dependable for all my Alaska adventures!
  • Avatar Rita Eagle ★★★★★ a year ago
    My Subaru Forrester is 20 years old and AA has been taking care of it since the beginning. Never feels over-priced and they do such a good job of maintenance and catching things before they are a problem, I’ve only had 2-3 actual repairs in all the years. Very good at communicating and always treat me with respect. I trust them completely. Great business!!!
  • Avatar Lisa Taylor ★★★★★ 2 years ago
    As usual, the technicians described the work completed on my vehicle clearly and completely. They continually demonstrate the utmost professionalism! I also greatly appreciated the shuttle service. Aaron (sp?) the driver is knowledgeable and so kind!
    Service was completed in a timely manner as well.
    Thanks so much!
  • Avatar william nelson ★★★★★ a year ago
    A&A The Shop has taken care of my 2004 WRX since warranty wore off long ago. Always professional, and always happy with their work.

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A&A, The Shop is an independently owned and operated facility and is not affiliated with Subaru of America, Inc., Fuji Heavy Industries, Ltd., or Toyota Motor Corporation

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